Thank you for your interest in Dangbei Network Technology Co., Ltd.
and its affiliated companies (“Dangbei”, “we”, or “us”). We respect
your privacy. Please read the following to learn more about the
Dangbei Privacy Policy (“this Policy”), which applies to Dangbei
websites, products, and services that display or provide links to
this Policy.
This Policy describes how Dangbei processes
your personal data, but it may not address all possible data
processing scenarios. Dangbei may inform you of product- or
service-specific data collection through supplementary policies or
notices provided before collection.
1. INFORMATION WE COLLECT
1.1 Definition of Personal Information and What Personal Information
is Collected by Us
1.1.1 Personal Information in this policy,
means information that can be used to directly or indirectly
identify an individual, either from that information alone or from
that information combined with other information Dangbei has access
to about that individual, except as otherwise specifically provided
by applicable laws in your region. We will use your personal
information strictly in accordance with this Privacy Policy. Where
the context requires, personal information shall also include
sensitive personal data or information, as may be classified under
applicable law.
1.1.2 We may collect Personal Information
you provide to us that is necessary for the services you choose. For
example, you may provide your name, mobile phone number, email
address, delivery address, order, and invoicing details when you go
to our official website to register or create an account and order
products; you may provide your name, mobile phone, and email address
if you want to engage in participating in our marketing or win a
prize; you may choose to participate in our promotional activities,
under which you may provide your name, email address, photos, and
other information to us.
Account Information. When you
create or register a Dangbei account, you may provide us with
information that includes your user ID, email address (or phone
number, based on the country located), password, or other
information for account verification. You might, at your own
discretion, choose to provide us with additional information, like
gender, birthday, professional information, and other information on
your profile page.
Contact Information. When you place an order
with Dangbei, contact us for customer service or after-sales
service, or actively interact with us, you may provide us with your
contact information, including your name, alias, email address,
shipping address, billing address, and phone number(s).
Payment
Information. When you place an order with Dangbei or engage in
financial transactions by using Dangbei Products and Services, you
may provide us with your payment information, such as your bank
account, credit card number, or debit card number.
Communications.
When you contact us, we may collect information about your
communications with us, including your contact information, and the
time, topic, and content of your communications.
Device Related
Information. Product model and serial number, location
area(none-latitude and longitude information, only about the region,
country code, and city code; all this location area information
cannot identify your exact latitude and longitude information).
Cookies.
We use cookies on the Site and in online services. Cookies are used
to collect information, including personal data, from you. Cookies
are small files that, when placed on your device, enable us to
provide certain features and functionality.
Environmental
Photos. Dangbei does not automatically collect your photos or videos
without your consent and affirmative actions. Only when you choose
the “Auto Focus” or “Automatic Keystone Correction” function will
the camera of the product collect the information of the projection
picture (capture the shape of the projection picture) (“Environment
Photo”). However, please note that the relevant data will not be
saved and will be deleted immediately after the function is
completed.
Furthermore, the gyroscope will collect the
six directions of the Products (the angle placed by the Products
themselves, including pitch angle and horizontal angle, excluding
the longitude and latitude of the equipment, precise positioning or
position information), which is used for automatic keystone
correction of displacement and automatic focusing of displacement to
detect whether the projector moves, and the data will be saved to
the Products and the server.
We may collect screen
front-depth information and infrared information through 3D ToF,
which is installed in some products. This is mainly used for the
technical analysis of intelligent eye protection and screen
automatic adjustment functionalities. The collected data is
correlated and calculated through non-contact storage and will be
immediately removed upon function completion.
1.1.3
Information from third-party sources
When permitted by law, we
will collect information about you from third-party sources. For
example:
· For certain services that may include account and
financial transactions, with your authorization, we may validate the
information provided by you (such as your phone number) through
legitimate third-party sources for security and fraud prevention
purposes.
· We may also obtain certain information, such as
account IDs, nicknames, avatars, and email addresses, from
third-party social network services (e.g., when you use a social
network account to sign in to the Dangbei service).
·
information about you that others have provided to us (e.g., your
delivery address that other users may provide to us when they buy
products for you via the Site services).
1.1.4
Non-Personally Identifiable Information
Dangbei may also
collect and use Non-Personally Identifiable Information (“Non-PII”).
Non-PII is information that cannot be used to identify a particular
individual. For example,
· Dangbei will collect statistical
data, such as the number of visits to our Site. We collect the data
to better understand and analyze how users use our Site, products,
and services so that we can improve our services and better satisfy
users’ needs.
· To aggregate the data to help us understand and
analyze the usage trends and preferences, improve the Dangbei
Products and Services, and develop new products, services, features,
and functionality.
The purpose of collecting such
information is to improve the services provided to you. The type and
amount of information collected depend on how you use our products
and/or services.
We aggregate such information to provide
you with more useful information and to understand which parts of
sites, products and services you are most interested in. For
example, we may only need to know the number of users who are active
in a day; and we do not need to know who is active on that day.
Therefore, aggregated data is sufficient for statistical analysis.
We will make an effort to separate your personal data from
non-personally identifiable information and ensure that the two
types of data are used separately. However, if we combine
non-personally identifiable information with personal information,
the combined information will be treated as personal information for
as long as it remains combined.
Dangbei may, at its
discretion, collect, use, process, transfer, or disclose
non-personally identifiable information for other purposes.
2. HOW WE USE THE INFORMATION WE COLLECT
We use the Personal Information we collect for the following
purposes:
· Creating an account
· Fulfilling your
transaction or service requests, including purchase order requests;
delivery; product or service verification; participation in onsite
or virtual activities; fulfilling your requests for changes or
providing you with the requested information (such as marketing
materials for products and services); and providing technical
support. For example, information related to e-commerce orders is
used to process the order and related after-sales services,
including customer support and re-delivery.
For example, the
order number is used to cross-check the order with the delivery
partner and to check the delivery of the package. Recipient
information, including name, address, phone number, and zip code, is
used for delivery purposes. Your email address is used to send you
package tracking information. A list of purchased items is used to
print an invoice and allows the customer to see which items are
included in the package.
· Contacting you with your
consent; sending you information about products and services that
may interest you; inviting you to participate in Dangbei activities
(including promotional and marketing activities), market research,
or satisfaction surveys; or sending you marketing information. If
you do not want to receive this type of information, you can opt out
at any time.
· Sending you important notices, such as
installation and updates for our products. From time to time, we may
use your personal information to send you important notices, such as
notices about purchases and changes to our terms, conditions, and
policies.
· Providing you with customized user experiences and
content to maintain and improve the Dangbei Products and Services,
to analyze the information you provide to us, to personalize the
content you receive, and to provide you with customized content that
may be of interest to you.
· Internal purposes, such as data
analysis, research, and development of statistical information
related to the use of our products or services to improve our
products or services. For example, machine learning or model
algorithm training is performed after de-identification
processing.
· Analyzing the efficiency of our business
operations and evaluating market share.
· Ensuring the security
of our products, services, and customers or users; executing and
improving our loss prevention and anti-fraud programs. We use the
device information that we collect to help us screen for potential
risks and fraud (in particular, your IP address) and, more
generally, to improve and optimize our Site (for example, by
generating analytics about how our customers browse and interact
with the Site and by evaluating the success of our marketing and
advertising campaigns).
· Complying with and enforcing
applicable legal requirements, industry standards, and our
policies.
· Aggregating personal data we collect, such as the
number and frequency of your visits to our Site, to generate metrics
and statistical information. We use aggregate information to help us
understand how the Site is being used and to improve its usability.
We also use it to improve the quality and availability of the
products and services we offer.
· Other purposes with your
consent. For example:
i. Improving the user experience by
analyzing data, hardware, and software. Some opt-in features, such
as the User Experience Program, allow Dangbei to analyze data about
how users use the product, services, and other services provided by
Dangbei in order to improve the user experience, such as sending
crash reports. Dangbei will also conduct hardware and software
analysis to further improve the user experience.
ii. Collecting
user feedback. The feedback you choose to provide is valuable in
helping Dangbei make improvements to its services. In order to
follow up on the feedback you have chosen to provide, Dangbei may
correspond with you using the personal information you provide, and
keep records of this correspondence for problem solving and service
improvement.
iii. When you choose some specific function, such
as “Auto Focus” or “Automatic Keystone Correction”, we may need to
collect the environmental information as described above.
If
you are located in the European Economic Area, we will only use your
information when we have a valid legal basis, including when:
i.
You have consented to the use of your information, for example, to
send you marketing communications.
ii. We need to use your
information to enter into or perform a contract with you, for
example, to deliver Dangbei products, to provide map services, or to
provide you with customer support and other after-sales services.
iii.
We need to use your information to comply with a legal obligation,
such as a court order, subpoena, or warrant.
iv. We or a third
party may have a legitimate interest in using your information. In
particular, we may use your information to understand and improve
our Dangbei Products and Services, as well as to monitor and prevent
fraud. We will only rely on our own or a third party’s legitimate
interests to process your information if those interests do not
override your rights and interests.
3. HOW WE DISCLOSE INFORMATION
3.1 Sharing
We do not sell any personal information to
third parties.
We will not disclose your information that we
collect through Dangbei Products and Services to third parties
except as described in this Policy or as we disclose to you at the
time the information is collected. We may disclose information to
third parties in the following circumstances:
· We may share
your information with our affiliates and subsidiaries globally when
permitted by law and necessary to provide you with Dangbei Products
and Services.
· Any information that you voluntarily choose to
make publicly available by uploading it to a publicly accessible
site or location using Dangbei Products and Services, or that you
otherwise elect to make public, will be available to anyone who has
access to that content, including other users.
· We work with
third party service providers to provide payment processing, package
delivery, software development and maintenance, traffic monitoring
or analysis, electronic messaging, and other services for us. We
require these service providers to use or disclose the information
they process only as necessary to perform services on our behalf or
comply with legal requirements. For example,
i. we use Shopify
or omnisend to power our online store -- you can read more about how
Shopify or Mailchimp uses your Personal Information here
respectively: https://www.shopify.com/legal/privacy;
https://www.omnisend.com/privacy/.
ii. when you use our
products or services, you will use a GOOGLE ACCOUNT to log in. You
can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
· We may also
retain and disclose your Personal Information to comply with
applicable laws and regulations, to respond to a subpoena, search
warrant, or other lawful request for information we receive, or to
otherwise protect our rights.
· Information about our users,
including information you provided and any information collected
through Dangbei Products and Services, may be disclosed and
otherwise communicated to an acquirer, successor, or assignee as
part of any merger, acquisition, debt financing, sale of assets, or
similar transaction, or in the event of an insolvency, bankruptcy,
or receivership in which information is transferred to one or more
third parties as one of our business assets.
· To provide
performance measurement, analysis, and other business services, we
may also share non-personal information with third parties (such as
advertisers on our websites) in aggregated form. We use the
information we have to help advertisers and other business partners
evaluate the effectiveness and coverage of their advertising and
services, understand the types of people who use their services, and
understand how people interact with their websites, applications,
and services. We may also share general usage trends of our services
with them, such as the number of customers in a particular group of
people who purchase certain products or engage in certain
transactions.
3.2 Transfer
Dangbei will not transfer
your information to any third parties except in the following
cases:
· Where we have obtained your explicit consent;
·
If Dangbei is involved in a merger, acquisition, or sale of all or a
portion of its assets that may affect your personal information, we
will notify you of any changes in ownership, use, and any choices
you may have regarding your personal information by email and/or by
posting a prominent notice on our websites or other appropriate
means;
· In the circumstances described in this Privacy Policy
or otherwise notified to you.
3.3 Public Disclosure
Dangbei
may publicly disclose your personal information in the following
circumstances:
· Where we need to announce a winner of a
promotion or competition, in which case we only release limited
information;
· Where we have obtained your explicit consent
and
· Public disclosure based on law or reasonable grounds,
including laws and regulations, legal procedures, litigation, or at
the request of the competent government departments.
4. YOUR RIGHTS AND CHOICES REGARDING COLLECTED PERSONAL
INFORMATION
4.1 You may update, correct, or delete certain Dangbei
account information and preferences by accessing your account
preferences page available through the Site. If you receive
commercial emails or text messages from us, you may unsubscribe at
any time by following the instructions contained in the email or
text message. You may also opt out of receiving commercial emails or
text messages from us or object to being profiled by responding to
the commercial email or text message or sending your request to us
by emailing us at support@dangbei.com.
If you are a
European resident, you have the right to access the personal
information we hold about you and to request that your personal
information be corrected, updated, or deleted. You also have the
right to receive a copy of the information that you provided for
transfer to another company; and to object to the processing on
grounds relating to your particular situation. If we process
personal data on the basis of your consent, you may also withdraw
your consent. If you withdraw your consent, we will apply your
preferences going forward, and this will not affect the lawfulness
of the processing before you withdrew your consent. If you would
like to exercise this right, please contact us through the contact
information below. In addition, if certain information has already
been provided to third parties as described in this Policy,
retention of that information will be subject to the policies of
those third parties.
Please note, however, that if you
exercise your right to object or your rights of blocking, deletion,
or being “forgotten” or if you refuse to provide us with certain
information, or if you withdraw your consent for us to process
information about you, we may not be able to provide you with some
or all of the features and functionality of the Dangbei Products and
Services.
If you wish to exercise your rights under
applicable data protection laws, including the right to access,
amend, or delete any information we hold about you, please contact
us at support@dangbei.com.
4.2 How your Personal
information is transferred globally
Dangbei processes and backs
up personal information through a global operating and control
infrastructure. We currently have data centers in China, the United
States, Germany, and Japan. For the purposes described in the
Privacy Policy, your information may be transferred to these data
centers in accordance with applicable law.
We may also
transfer your personal information to third-party service providers
and business partners, and your information may therefore be
transferred to other countries or regions. The jurisdiction in which
these global facilities are located may or may not protect personal
information to the same standards as in your jurisdiction. There are
different risks under different data protection laws. However, this
does not change our commitment to comply with this Privacy Policy
and to protect your personal information.
In
particular,
· The personal information that we collect and
generate in operations within the territory of Mainland China is
stored in data centers located in Mainland China, except for
cross-border transmissions as permitted by applicable law.
·
The personal information we collect and generate in operations in
Europe is stored in data centers located in Germany. If you use our
products and services in the area of the European Economic Area
(EEA), the Personal Information about you will be safely stored in a
German data center with safety guards and will not be transferred to
any other jurisdiction.
· The personal information that we
collect and generate in operations within the territory of North
America is stored in data centers located in the United States. The
Personal Information about you will be safely stored in a United
States data center with safety guards, and will not be transferred
to any other jurisdiction.
If we need to transfer
personal information outside of your jurisdiction, whether to our
affiliates or third-party service providers, we will comply with
applicable laws. We ensure that all such transfers meet the
requirements of applicable local data protection laws by
implementing consistent safeguards.
5. THIRD-PARTY SERVICES
Dangbei Products and Services may contain features or links
to applications and services provided by third parties. Any
information you choose to provide on third-party applications,
sites, or services, or any information otherwise collected by such
third-party applications, sites, or services, is collected directly
by the operators of such services and is subject to their privacy
and security policies, even if accessed through Dangbei Products and
Services.
We are not responsible for the content or the
privacy and security practices and policies of any third-party
applications, sites, or services to which links or access are
provided through Dangbei Products and Services. If you choose to use
such third-party services, please be sure to review the Privacy
Policies of such sites and their “Terms of Use” before engaging in
any business or uploading any information.
6. MINORS OR CHILDREN’S PRIVACY
Except for certain products that are marked as “14+” or “for
customers over the age of 14”, Dangbei's Products and Services are
not directed to children under the age of 16. We do not knowingly
collect information from children under the age of 16 without
obtaining parental consent.
7. DATA SECURITY
We use certain physical, organizational, and technical
safeguards that are designed to enhance the integrity and security
of the information that we collect and maintain. Please be aware
that no security measures are perfect or impenetrable, and therefore
we cannot and do not guarantee that your information will not be
accessed, viewed, disclosed, altered, or destroyed through a breach
of our physical, technical, or organizational safeguards.
8. COOKIES
When you use the Site or other online services, we may send
one or more cookies—small text files containing a string of
alphanumeric characters — to your device. We may use both session
cookies and persistent cookies. A session cookie disappears when you
close your browser. A persistent cookie remains after you close your
browser and may be used by your browser on subsequent visits to the
Service. Please refer to your web browser “Help” file to learn how
to properly modify your cookie settings.
We may also
automatically collect certain information from your device by using
various types of technology (together with cookies, “cookies and
similar technologies”). This automatically collected information may
include your IP address or other device address or ID, web browser
and/or device type, the web pages or sites you visit immediately
before or after using a Product or Service, the pages or other
content you view or otherwise interact with on a Product or Service,
and the dates and times that you visit, access, or use Products and
Services. We may also use these technologies to collect information
regarding your interaction with email messages, such as whether you
opened, clicked on, or forwarded a message.
9. RETENTION OF PERSONAL INFORMATION
We retain your information to provide services to you, or as
required by applicable laws or regulations. We aim to retain your
information only for the period necessary to fulfill our obligations
under this Policy, unless otherwise required or permitted by law. We
will carefully assess the need to collect data, the type of data
collected, the relevant legal framework, and the statute of
limitations when determining the retention period.
10. CHANGES AND UPDATES
This Policy may be amended or updated from time to time to
reflect changes in our practices with respect to the processing of
Personal Data, Personal Information or changes in applicable law.
11. OUR CONTACT INFORMATION
If you would like more information about our privacy
practices, or if you have any questions or complaints, please
contact us by email at support@dangbei.com or by post using the
details below: Block C, Wanfu Center, 228 Bingeing Road, Hangzhou,
China, ZIP: 310056.